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Availability
Your IT infrastructure is literally the heart of business operations so ensuring the reliability and availability of IT resources vital for business success. Given the increased complexity of e-business infrastructures, intelligent performance and availability management tools are essential for proactive identification and resolution of IT problems before they impact business performance. These tools enable you to cost effectively monitor individual resource performance while simultaneously gauging resource function and availability across your heterogeneous operating environment.
Ensuring peak performance and availability cost efficiently through intelligent management software solutions from Tivoli will help you meet and exceed both internal and external service level agreements and reduce total cost of ownership.
IBM Tivoli Performance and Availability Management solutions provide the central nervous system for your complicated e-business landscape—they constantly gather information on your hardware, software and network devices, and, in many cases, cure problems before they actually occur. IBM Tivoli intelligent solutions monitor your e-business at the component, business system and enterprise levels. This technology identifies critical problems as well as misleading symptoms, and then either notifies support staff with the appropriate response, or automatically cures to the problem—decreasing operating costs and improving staff efficiency.
Business Service Management
Today's IT environments are complex, and often include resources from multiple vendors and platforms. To understand the status of a particular IT resource is to comprehend only a small part of the picture. To truly maximize the business value of your IT investments, you must also see how each resource affects the applications and business processes it supports.
An on demand business must be able to demonstrate and leverage linkages between IT and business processes. These links are critical to being agile, allowing business processes to drive IT decisions and priorities. Without these links, a company has virtually no way of knowing how an individual resource, or group of resources impact a given business process. If a particular Web server were to go down, would you know what specific business processes would be adversely affected?
IBM Tivoli Business Service Management solutions can be employed to help you understand how the performance and availability of IT resources affect the applications, processes, and services that power your business. These solutions help you prioritize your IT systems around processes that carry the highest business values, and not just the latest problem that crops up. Revenue-generating activities, such as order processing—rather than internal processes, such as your human resources system—are prioritized in the event of a problem or outage.
With IBM Tivoli Business Service Management solutions you have the power to align daily operations management with business priorities, set and meet service level commitments, implement predictive management capabilities across your e-business infrastructure, and generate reports to keep your executives and the business units that use the services you deliver informed and productive.
Orchestration And Provisioning Management
Provisioning
Many companies want to streamline and automate their IT infrastructure management using on demand provisioning and configuration across complete application environments including servers, operating systems, middleware applications, storage and network devices.
IBM Tivoli Provisioning Manager, through IT Service Management workflows, consistently automates the manual provisioning and deployment process without error. It uses pre-built "industry best practice" workflows to provide control and configuration, as well as allocation and reallocation of major vendors' products, while user customized workflows can implement your company's data enter "best practices" and procedures. IBM Tivoli Provisioning solutions reduce the need for just-in-case provisioning and help you automate on demand provisioning and configuration across complete application environments including servers, operating systems, middleware, applications, storage and network devices. The results are powerful: streamlined IT systems management, improved human and technology resource productivity, higher systems availability, and fewer unnecessary infrastructure purchases.
Working with the IBM Tivoli Intelligent Orchestrator you can extend the provisioning functionality to automate and orchestrate your IT resources based on business priorities on demand.
Orchestration
IBM Tivoli Intelligent Orchestration solutions can help you enhance utilization of existing resources, minimize implementation time and improve responsiveness to achieve a faster return on investment. IBM Tivoli Intelligent Orchestrator monitors the servers, middleware and applications under its control, senses degrading performance and determines actions to be taken. It can determine where (for which application) a resource is needed and instruct the IBM Tivoli Provisioning Manager to automatically deploy a server, install the necessary software, and configure the network. Utilizing its capacity management capabilities, IBM Tivoli Intelligent Orchestrator can predict resource availability or need and begin the provisioning process, on demand, to help match IT resources with fluctuating workloads.
Security
IBM Tivoli security management solutions address two critical e-business challenges: automated identity management and security event management. The IBM Tivoli identity management solution helps you quickly realize ROI by bringing users, systems and applications online fast, while effectively managing users, access rights and privacy preferences throughout the identity lifecycle. The IBM Tivoli security event management solution helps you actively monitor, correlate and quickly respond to IT security incidents across your e-business.